Front Desk Specialist in Safari Market

Location: Levi, Lapland - Safarimarket / STG office

Contract period: 01.11.2026 - 31.03.2027

Working mode: Full-time, flexible winter hours

Contract type: Fixed-term seasonal employment

Safarimarket is the local travel shop of Scandinavian Travel Group, specializing in selling activities and experiences in Lapland for walk-in travelers visiting Levi. This role combines customer service, sales, booking system work, supplier communication and daily front desk operations.

Main responsibilities

• Update and organize daily activities in the booking system.

• Serve walk-in customers and handle online sales, social media inquiries, travel agents and group sales.

• Communicate with activity suppliers and service partners.

• Support daily front desk teamwork and operational flow.

• Prepare customer materials, handouts, display materials and digital screen content.

• Monitor upcoming weeks and prepare for operational needs in advance.

Ideal profile

• Minimum 1 year of experience in a similar role in a travel company in Finland/Scandinavia, or at least 1 year of customer service and sales experience in retail.

• Confident use of booking systems, email, Microsoft Office tools and daily reporting platforms.

• Sales-oriented, proactive and careful with capacity limits.

• Punctual, reliable, organized and detail-oriented.

• Friendly, calm and solution-oriented approach to guests and partners.

• Local knowledge of Lapland is a strong advantage.